Who can participate in the Alliance Purchasing Cooperative?
The Alliance Purchasing Cooperative is an exclusive benefit for Alliance Tier 2 and Tier 3 member museums in good standing.
If you are a Tier 1 member, consider upgrading your AAM membership. You may find that you will save more than you will pay for annual AAM dues.
How do I establish an account with a Preferred Vendor?
The process is slightly different for each Preferred Vendor. A member of the Alliance Purchasing Cooperative Support Team can help you with the process. Fill out the form on a particular Preferred Vendor's page, or go to the Contact Us page to get connected with a member of the Support Team.
Does it cost anything to participate?
No. Participation in the Alliance Purchasing Cooperative is a free benefit for all Alliance Tier 2 and Tier 3 member museums in good standing.
How do I make purchases from Preferred Vendors?
Once you've established an account with a Preferred Vendor you will make purchases directly from them through their normal ordering process. However, you must be sure to establish your Alliance Purchasing Cooperative account with each Preferred Vendor to get the proper pricing.
Can I make purchases at a local branch or store?
In most cases - yes - you can make purchases from an Alliance Purchasing Cooperative Preferred Vendor's local store and receive the discounted contract pricing. This will be established when you set up your account with a Preferred Vendor.
Will I be assigned a local sales representative?
That depends on two things: 1) the Preferred Vendor's purchasing program, and 2) the level of service you require.
Many Alliance Purchasing Cooperative Preferred Vendors will automatically assign you a local sales representative, or can provide you with one if you require that level of service. If having a local sales representative is important to you, be sure to discuss it when setting up your account with a Preferred Vendor.
Also know that every Alliance Purchasing Cooperative Preferred Vendor has assigned a national account manager to oversee the success of their program, and to help address any unresolved customer service issues at a local level.